My Work
I have successfully completed the engagements below. Click on any of the screen shots to learm more about how I was able to make an impact.
Case study
Project
Site Control NG User Experience Design
Client
Hostway Corporation
Challenge
To create a web hosting control panel for the nation’s largest hosting provider. It had to be scalable, easy to use, and solve numerous customer pain points. This panel was to be used as the model for all franchise control panels.
Role
Lead User Experience Designer
This was a 1 year project to redesign and redevelop the Hostway's web based control panel.
Led the User Interface redesign for Hostway’s
web-based control panel called SiteControl. Tasks included:
- Gathering business requirements
- Conducting stakeholder interviews
- Gathering user research
- Conducting competitive analysis
As a result of this analysis the applications information architecture was reorganized, a global sitemap was created, process flows were designed, and high fidelity wireframes were constructed to help create a better user experience.
Then the visual design, for multiple brands, was created and then the site was coded utilizing web standards based HTML/CSS.
Additional responsibilities included project planning, visual design creation, and CSS development.
Results
Information Architecture
Process Flows
- Upgrade/Downgrade & Activate/Purchase (pdf)
- Domain Names
- Domain Name Transfers (pdf)
- Simple Domain Name Registration (pdf)
- Bulk Domain names (pdf)
- Bulk Operations (pdf)
Wireframes
- Login - forgot password (pdf)
- MS Exchange Mailbox Setup wizard (pdf)_
- Domain_Overview (pdf)
- Domain Transfer_(scenerio1)_- Transfer 1 Domain (pdf)
- Remove Mailbox Storage Space (pdf)
- Change Plans (pdf)
Web based Style Guide
URL
A hosting account is required to access this application, however a demo can be shown by request.